Service
For many, renovation isn't an easy task. Aside from cost considerations, the process can be quite vexing for homeowners. That's where DECOLAND comes in with its all-in-one service approach. Whether it's finding the right renovation team, designers, getting accurate quotes, or managing the project, DECOLAND is here to support.
DECOLAND is here to help you solve all your renovation worries effortlessly!
Basic Services
Quality Check (QC)
Upon completion of the renovation project, DECOLAND provides an on-site Quality Control (QC) service*. A comprehensive report will be submitted to homeowners within two business days.
All-Time Standby
Our renovation specialists will be with you every step of the way, from quotation to project completion. They'll provide update of important information and address any renovation-related concerns you may have.
Review Quotations
Our renovation specialist will review not only the quotation from the company we matched you with, but also quotations of other renovation relevant for potential issues.
Renovation Design Matching
Thoroughly understand your needs, select renovation companies that match your requirements and budget, providing free consultation and matching services.
*Subject to terms and conditions.
Service Process
1. Easily Submit Your Information
By submitting your contact and basic renovation information via WhatsApp or our online form, we will get in touch with you within 24 hours.
2. Free Design Consultation
Our renovation specialist will arrange a 30-minute design consultation for you. Based on your expectation, our designer will offer preliminary suggestions and match you with a suitable renovation team.
3. Transparent Quotation with No Hidden Fees
Our renovation specialist will schedule an on-site measurement (dimension taking) with you, followed by a quotation. If the proposal suits your needs, we can proceed with the contract signing.
4. On-Going Supervision
Our renovation specialist will create a customized project timeline and group chat for you, readily available to address questions and provide reminders for considerations throughout the process.
5. Ensure Construction Standards and Monitor Progress
Upon completion of the renovation project, DECOLAND will offer an on-site QC service, conducting a thorough inspection. We will provide updates within two business days.
6. Regular Maintenance Periods
DECOLAND's specialists continue to support you even after project completion, offering regular maintenance to provide you with added assurance!
7. In-House Professional Backup Renovation Team
Unexpected incidents can sometimes be unavoidable. In case your originally assigned team faces any difficulties, our professional renovation backup team will promptly take over to ensure your project is completed smoothly and on schedule.
